Danish Customer Service Executive (in Amsterdam)

Job description

Location: Amsterdam

Are you ready for a new challenge as Danish Customer Service Executive and do you want to have a great time living abroad in Europe’s greatest city?! Do you speak fluent Danish and do you see yourself as our new star in a fast growing, dynamic international company in Amsterdam? Then don’t wait any longer and contact us!


HelloRider

HelloRider is part of International Bike Group, a fast growing, dynamic company with people from all 

business areas and cultures in one building located in Amsterdam. HelloRider is selling bikes online and through our stores in Sweden. We are now expanding our service team in Amsterdam, with brilliant team members, to give our customers outstanding service. You will be a part of a close working team from Scandinavia and have the opportunity to shape your own role within the team. The Amsterdam-experience is a great chance to live abroad and you will surely feel at home from day one in our informal company environment. Lastly, we will provide guidance regarding your big move to Amsterdam!


Score & win!

In this position you will manage customer inquiries via e-mail, chat and phone, both before, under and after sales. This results in a diverse range of work tasks such as, guiding customers on the website, answering product/order questions, and handling client contacts in our SAP/CRM system. You will be for responsible for answering and processing questions and responses from customers both via e-mail, chat and phone. 

Requirements

Do we have a match?

  • Great communication skills!
  • You have a friendly and professional appearance both orally and in writing
  • Flexibility to adjust to an ever changing organization
  • Danish native speaker and English on a fluent level



What's in it for you?

  • Opportunity to work in an international e-commerce environment
  • Great social atmosphere and an unforgettable experience living abroad!
  • Work in a young and dynamic company 
  • A competitive salary package – including bonus opportunities when sales performance is strong